Terms & Conditions

1. Introduction

Welcome to NivaGlow. These Terms & Conditions govern your use of our website and your purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Use of Our Website

You agree to use the NivaGlow website only for lawful purposes and in a way that does not harm, disable, or interfere with the website or its services.

• You must provide accurate information when placing an order.
• You must not use the website for fraudulent activities.
• You must not attempt to gain unauthorized access to our website.
• You must not copy or misuse our website content without permission.

3. Products & Product Information

NivaGlow makes reasonable efforts to display product descriptions, images, colours, prices, and other information accurately.

However, colours and appearance may vary depending on your device screen and lighting conditions.

Product availability may change without prior notice.

4. Pricing

All product prices displayed on the website are subject to change without prior notice.

NivaGlow reserves the right to correct pricing errors, product information errors, or other inaccuracies at any time.

5. Orders

When you place an order through our website, you agree that the information provided by you is complete and accurate.

NivaGlow reserves the right to cancel or refuse an order in certain circumstances, including product availability, pricing errors, suspected fraudulent activity, or other legitimate reasons.

6. Payments

Payments may be processed through the payment methods available on our website at the time of purchase.

Customers are responsible for providing correct payment and billing information.

7. Shipping & Delivery

Orders are shipped to the address provided by the customer during checkout.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, holidays, and other circumstances beyond our control.

NivaGlow is not responsible for delays caused by courier companies or circumstances outside our reasonable control.

8. Returns & Exchanges

Returns and exchanges are subject to our applicable return and refund policy.

Customers should carefully check the product and packaging after receiving an order and contact us within the applicable period if there is an issue.

Certain products may not be eligible for return or exchange due to hygiene and safety considerations.

9. Cosmetics & Personal Use

NivaGlow products are intended for cosmetic and personal use. Customers should read the product information and ingredient details where provided.

If you have known allergies or sensitivities, please check the ingredients before using a product.

Discontinue use if irritation or an adverse reaction occurs and seek appropriate professional advice where necessary.

10. Intellectual Property

All content available on the NivaGlow website, including logos, brand names, product images, graphics, text, designs, and other materials, may be protected by intellectual property rights.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without prior written permission.

11. Privacy

Your use of our website may also be subject to our Privacy Policy. We may collect and process information necessary to provide our services, process orders, and improve your shopping experience.

12. Limitation of Liability

NivaGlow will make reasonable efforts to maintain the availability and accuracy of the website. However, we do not guarantee that the website will always be available, error-free, or uninterrupted.

To the extent permitted by applicable law, NivaGlow will not be responsible for losses arising from circumstances beyond our reasonable control.

13. Changes to These Terms

NivaGlow may update or modify these Terms & Conditions from time to time. Any changes will be posted on this page.

Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.